Author(s): Bhanu Bisht and Sanjay Khatri

Abstract: This study investigates the dynamics of worker-management industrial relations and their impact on organizational performance in Indian industries, employing Structural Equation Modeling (SEM) on survey data from 600 workers across sectors like engineering, pharmaceuticals, and FMCG. A cross-sectional quantitative design utilized a structured questionnaire to assess key constructs communication/employee involvement, conflict resolution/grievance handling, fairness/respect/trust, and labour union effectiveness with robust validation (Cronbach's α > 0.80, AVE > 0.75) confirming measurement reliability. Findings reveal significant positive effects from fairness/respect/trust (β=0.648, p<0.001) and labour unions (β=0.607, p=0.001) on industrial relations, rejecting the null hypothesis of negative associations, while other factors showed non-significant impacts, highlighting trust and unions as strategic drivers amid evolving labour contexts. These results urge organizations to prioritize fairness-oriented HR practices and union empowerment for enhanced harmony, productivity, and competitiveness in India's industrial landscape.

DOI: 10.22271/civillaw.2026.v6.i1a.179

Pages: 09-14 | Views: 51 | Downloads: 21

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